FAQs

What is cold brew Coffee?

Good things take time and that’s how we approach our extraction process and create our brews. We use freshly roasted ground beans which are steeped in pure water. 24 hours later this gives us a smooth tasting and flavourful product.

How long does Cold Brew Last?

Cold brew traditionally lasts 2 weeks. Best before dates can be found on the back of the bottle. We also recommend keeping your brew in the fridge as it helps keep to the shelf life marked on the bottle. This will also help extend the aroma and flavour for you brew.

How do we deliver online orders?

All our brews are sent via Australia Post. Sealed and packed safely.

Can I get a refund?

Unfortunately we do not offer refunds on consumable products. We ensure all products sent are sealed tight and packed safely.

Any damaged, lost or stolen packages when using the delivery option is at the purchasers risk.

If you do come across an issue, please contact us immediately using the contact form below and we will be in touch as soon as possible.

Got a q?

If you have any other questions or come across an issue, please feel free to complete the form and we will get back to you as soon as we can.

Thanks!